In case you’ve never opened a web hosting account or you have changed companies and the new one uses an account administration dashboard that you have not seen so far, you may become bewildered about how to carry out a given operation in your account or on your desktop computer. Because of this, a lot of web hosting companies have compiled a knowledge base, which covers the most frequent questions and difficulties related to the particular platform they use, instead of including only generic details. This kind of knowledge base will allow you to find the right info swiftly and easily, so you won’t have to waste both time and efforts on issues that may require something as elementary as pushing a button or ticking off a check box. In this way, not only can you get stuff done, but you can also discover loads of new and important things, both about the way you can manage your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Hosting

If you have purchased your first hosting plan from our company or have transferred your website over to us, you will become accustomed to our services and our in-house created Hepsia hosting Control Panel very quickly as we have prepared an in-depth web-based knowledge base where you can find all the info that you could ever need – both general info regarding the web hosting service as a whole and more concrete info about the separate functions that you can make use of and the problems that you may bump into. The articles are located in 2 places. The whole article list is accessible via the Control Panel’s Help section. You can read articles that are dedicated to the different features in every Control Panel section too. You can discover how to accomplish just about everything, from enabling an .htaccess file to administering an electronic mailing list, and all the articles offer elaborate instructions, so you’ll never get confused because of an unclear text. Naturally, if you experience a more specific obstacle and you do not find anything about it in our knowledge base, you can contact our technical support staff members 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come with a rich article archive where you can find any info that you may require about our web hosting services or about the Hepsia Control Panel that we use. We’ve created it based on the feedback that we’ve gathered from our clients throughout the years and, as a result, our articles address specific problems that you could confront and suggest the most effective means of repairing them, for example getting an HTTP 500 error message or being unable to send email messages from your desktop computer although you have the correct SMTP settings. The articles are available in each single Control Panel section and you can check them whenever you like. They can help you increase your knowledge not only about our platform, but also about the hosting sphere in general, as they contain how-to guidelines and general info such as what cron jobs or file access permissions are.