Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You will find nearly all the answers to your questions in the intuitive Help Center included in Ovi Server’s Site Control Panel. It boasts an ever–growing knowledgebase with frequently asked questions and in–depth instructional articles contributed by our expert technical support staff.

  • Top quality support service

  • How–To Videos

  • If you want to watch how an action is performed or how a problem is settled, rather than just reading about it, examine our compilation of educational video tutorials. They address lots of different topics and will help you swiftly learn how to work with our Site Control Panel.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24x7x365 customer support service and come with a 1–hour response time guarantee. Our skillful support engineers will be at your disposal 24 hours a day and will solve any problem that you might possibly stumble upon within maximum sixty minutes after the trouble ticket submission. In most cases, a response will be given to you within twenty minutes.