Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Solution Guarantee

  • Our technical help Department is available round–the–clock to handle every one of your support demands. Every single ticket you submit to us shall be responded to within less than 60 mins. If your problem calls for aid from an admin, we will address the ticket to the technician on duty and will inform you that the issue is being resolved.

  • Top quality support service

  • Top–class Client Assistance Service

  • Our customer help staff will be online for you 24/7 to to take care of all service demand tickets that you submit. We offer customer help and support for all the apps that are pre–installed on your server. These include our in–house produced Site Control Panel, the selected OS and the server admin panel (with respect to the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Site Control Panel that is provided cost–free with your virtual server, you will discover a practical Help section, incorporating everything you should have knowledge of when maintaining your websites and apps. We have added a wide array of how to reports and video courses that show the essential website maintenance tasks in an easy–to–understand form.